21casino is a major online casino which opens its doors to players based in many English-speaking countries, including the United Kingdom, Canada and South Africa. The domain is notable for its ability to provide players with mobile and instant play casino games. Owned and operated by White Hat Gaming, Ltd, the site also provides experience, having launched in the online casino world back in 2015.
An online casino test is not complete without an assessment of the 21casino support. Here the casino falls slightly short of the expectations that the actually positive experiences with 21 casino would suggest. For example, operators do not have the option of contacting customer service by phone. Instead, only email and live chat are available as contact channels. The provider also only offers live chat between 10:00 a.m. and 1:00 a.m. (CET).
The design of the 21casino is not necessarily harmonious and uniform. While black clearly dominates in the upper area of the homepage, which fits well with the presentation of the offers, the lower side not only looks less noble due to the pungent white, but almost glaring in comparison. This applies less to the 21 Casino app, which basically has a rather uniform design. The 21 Casino is ultimately a provider of NetEnt games, which of course ensures that the online casino offers easy-to-understand games in which even beginners will find their way around in no time. Navigation between the individual functions and games is usually effortless, even if various menu items do not necessarily have unique names.
21 Casino Review and Free Spins
21casino welcomes new players with a generous welcome offer. This includes a deposit bonus of 121 percent, which means that with a deposit of 100 euros, you get 221 euros credited to the gaming account. But that’s not all: In addition, you also get 21 free spins on “Book of Dead”.
All bonuses at 21casino are tied to wagering requirements, which are explained very well on the website. Specifically, this means for the welcome bonus that it must be used at least 35 times for a real money game before the prize can be withdrawn. In addition, the maximum bet with the welcome bonus is limited to five euros.
Terms and conditions:
- The 21casino welcome offer is valid on 1st deposit only and can only be claimed once.
- Minimum qualifying deposit amount is €10.
- The total amount of the 21casino bonus must be wagered 35 times on real money games before any winnings can be transferred or withdrawn.
- For this offer, only your bonus funds contribute towards any wagering requirements. Any use of your cash funds does not contribute to any wagering requirements.
- The maximum bet allowed while the welcome bonus is in play is €5. Should You bet higher than this while the welcome bonus is in play, the casino reserves the right to confiscate all winnings.
- 21casino Deposits made via Skrill or Neteller are not eligible for the welcome bonus and if taken, any winnings will be confiscated.
- All deposit and no deposit bonuses expire after 30 days. Any remaining bonus funds not used within 30 days after the bonus was granted will expire.
- Not all games contribute, or contribute at the same rate towards the wagering requirement. 21casino to view all games contributions.
- Any unused (i.e. not wagered) bonus funds within 30 days will be removed from your account.
